Hobfolk
Department 06 · Compliance

The site documents, written
to the job you are actually doing.

Method statements, risk assessments, ITPs, COSHH and O&M packs — written to your scope, to a standard set by specialists who write technical English for a living, and produced while the job is still running rather than the week after it ended.

Start a conversationSee the whole crew
You go home. It doesn't.Every promise gets a row and a due dateEvery enquiry answered, not just loggedA drawing before the quoteUnverifiable is never a passA desk per department, one address eachNothing is sent that a human cannot read backThe folder exists before you price itYou go home. It doesn't.Every promise gets a row and a due dateEvery enquiry answered, not just loggedA drawing before the quoteUnverifiable is never a passA desk per department, one address eachNothing is sent that a human cannot read backThe folder exists before you price it
The case for it

Compliance, documents & contracts

The document is urgent for about four hours, on a day when nobody has four hours.

Every compliance document fails the same way. It is written late, by whoever is free, from memory. A method statement becomes somebody else’s template with your logo swapped in. An O&M manual gets rebuilt the week after practical completion, which is exactly why so many of them are wrong.

It is not that anybody lacks the knowledge. On the day, every fact in these documents is easy — what the method actually is, what went in, what changed. Six weeks later every one of them is an archaeology job.

The pack finished with the job, not after it
The pack finished with the job, not after it
The boardroom

“Before anything else”

Yasmin Halabi · Head of Compliance · 1:11

Nothing visual leaves the building until a confidentiality agreement is signed and on file — and the software is what refuses.

Captions on · the sound is worth it

What the desk does

Four things, every day, without being asked

Take the whole desk or one line of it. Everything below is included in the department retainer. None of it is an extra.
01

Method statements and risk assessments

Written to the method you are actually using, not a template with your name on it. Reissued when the method changes.
02

ITPs, submittals and quality plans

Inspection and test plans, material and technical submittals, and the quality plan they hang off — in the format the consultant expects to receive.
03

O&M manuals and handover packs

As-builts, product data, warranties, care instructions and spares — assembled as the job runs, so handover is a formality rather than a fortnight.
04

COSHH, CDM and the site paperwork

COSHH assessments for what a fabrication floor actually uses, and CDM duty-holder information in and out, for UK and Ireland work.
The sample pack

What a handover pack looks like, page by page

Unlike every other sample corner on this site, these pages are from our fictitious sample pack — a project that does not exist, written from scratch, stamped SAMPLE on every page. We have not yet run a client handover we are free to show, and we would rather say so than imply otherwise. The structure is real industry practice; the job is invented.

General arrangement

Area and element numbering that the rest of the pack refers back to, so a spare part, a test record and a drawing all name the same thing the same way.

Inspection regime

Every statutory and manufacturer inspection on one table, with who does it, how often, and what happens to the record afterwards.

Sequence of operations

The build written as a sequence, so the hold points fall in the places where stopping is still cheap.

Inspection and test plan

An ITP extract — the line-by-line agreement about what gets checked, by whom, and what evidence is kept.

On the record

This desk, already at work

The real cases this desk has been through, the guide to its most-asked-for document, and anything you can try before you talk to anyone.
Guide

O&M manuals & handover packs written as you build

O&M manuals, as-builts and handover packs assembled as the work happens — not reconstructed in a panic after practical completion. Worldwide.

Read the guideGuide

Method statements & RAMS written to your scope

Method statements, risk assessments, ITPs, submittals, HSE and quality plans written to your project's own scope, not adapted from the last job's file.

Read the guideFree tool

RAMS generator — risk assessment and method statement

A first-draft RAMS built from one conversation about your job: hazards, controls and the safe sequence of works, for a competent person to check, complete and sign.

Try it, free

Next to this desk   The Assurance desk · The Studio desk · See pricing · Free tool: RAMS generator — risk assessment and method statement

Compared and answered   Hobfolk vs an office manager · Hobfolk vs a virtual assistant · Back-office options for UK firms · Questions and answers · The 2026 Back Office Report

See two

Two complete sample documents, written the way we write yours

A full 47-page O&M manual and handover pack for a themed attraction — document control, a closed-out comment sheet, a page determining which statutory regime applies and which does not, commissioning records including the test that failed, and the appendices bound in rather than referenced: six as-built drawing sheets, certificates, safety data sheets, warranties and the signage plate. And a 17-page method statement and RAMS for installing the same element — sequence with hold points, lift plan, competence matrix, a 5×5 risk assessment scored before and after controls, permits, COSHH, rescue plan, ITP extract and briefing register.

Download the sample O&M pack (PDF)

Also: the sample method statement & RAMS (PDF). Cinderstone Mine is not a real project — every client, contractor, element code, drawing number and person in both documents was invented for the samples, and no content from any real job appears in either. The regulations, standards and frameworks cited are real and were verified current before use.

Depth

What this desk knows

The documents that let work proceed, and the agreements that decide what can leave the building. Both are only worth anything if they exist before they are needed.

Safety documentation

  • Task-specific risk assessments and method statements written to the job, not a template with a logo dropped on it.
  • COSHH assessments for the resins, solvents, adhesives and coatings a fabrication floor uses.
  • CDM 2015 duty-holder awareness — who is the client, who is the principal designer, who is the principal contractor, and what each of them owes at what point.
  • Pre-construction information in, health-and-safety file out.

Agreements

  • No drawing, model, visual or client identity goes to a supplier until a confidentiality agreement is signed and recorded. Dimension, quantity, material and finish can go out uncovered, so an RFQ is never held up by it.
  • Three states checked before anything is sent, every time: covered, sent-and-not-returned, or nothing — and we never ask for an agreement we already hold.
  • One page, mutual, no non-compete. A four-page unilateral NDA to a fabricator gets ignored, which is worse than not sending one.
  • Tooling and IP ownership settled in the document, before the tool is cut. Who owns the mould is a question with two confident answers and one of them is wrong.

Handover

  • O&M manuals assembled through the job — as-builts, product data, warranties, care and cleaning, spares and lead times.
  • Assembled as the work happens rather than reconstructed in a panic in the week after practical completion, which is when handover packs are normally written and why they are normally wrong.

Quality management

  • Run to the discipline of ISO 9001 — document control and revision status, nonconformance raised and closed, corrective action with a root cause rather than a shrug, internal audit on a cycle, management review that produces decisions.

The rule underneath all of it is the cheap one to state and the expensive one to learn: the document has to exist before the moment it is needed, because the moment it is needed is never a moment anybody has four spare hours.

The run of it

How a job moves through

  1. You tell us the job

    The scope, the method, the programme. A conversation, not a form.

  2. It is written to a standard

    Not to a blank page. Every document type here has a written standard behind it.

  3. It checks itself against that standard

    Line by line, before a human ever sees it.

  4. Then a second desk tries to break it

    A different desk, with nothing to gain from saying it is fine, checks it independently.

  5. A person reads it

    Nothing leaves that a human has not read. Then it comes to you.

The limits

What this desk will not do

Every department has a written boundary. A service that claims no limits has simply not found its own yet, and you will find it for them.

Where this desk stops

  • It prepares; the competent person signs. Where your sector requires a qualified safety adviser or a competent person’s sign-off, this desk writes the information and they approve it.
  • Anything genuinely contested goes to a lawyer, and we say so rather than have a go.
Questions

Asked before, answered here

Are the RAMS legally sufficient?
They are task-specific and competently written, and where your sector requires a qualified adviser to review or sign, that review is arranged rather than skipped. We prepare the information; the competent person signs it.
Does the NDA hold up an enquiry to a new supplier?
No, and that is the point of the rule. Dimension, quantity, material and finish go out immediately — a price is never blocked. Only the drawing, the model, the visual and your client’s identity wait for the signature.
Who writes the O&M manual — us or you?
The desk assembles it through the job from what actually happened: as-builts, product data, certificates, warranties and the deviations from drawing that normally get written down nowhere. Your people supply the facts as they occur; nobody reconstructs a pack from memory afterwards.
Are you ISO 9001 certified?
No, and we never imply it. We run the discipline the standard describes — document control and revision status, nonconformance raised and closed, corrective action with a root cause, internal audit on a cycle — and we will prepare you for certification if you want it. The badge is yours to earn, not ours to lend.
Can you review our client contracts?
Yes — read them, flag what you have agreed to, and draft the ordinary ones. Anything contested goes to a solicitor and we will say so rather than have a go at it.
What about GDPR?
Data is processed under a written agreement, scoped per department, and the privacy notice sets out recipient categories and transfers. See the privacy notice for the detail.
Next department

Assurance & verification

Then the desk whose only job is to disbelieve all of it.

Open Assurance

Which document is due before anybody has four hours to write it?

Tell us, and we will say whether this desk fits. A no is quicker for both of us. This desk on its own is from £1,450 a month, thirty days' notice either way, and the first month is a paid trial.

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